Touchpad isn't working so I reinstalled drivers but it isn't working now too. Please Help!

Quzmuq
Quzmuq Member Posts: 1 Newbie
edited 12:35AM in Nitro Gaming

My touchpad is't working so I reinstalled drivers but it isn't working now too so, help me please I am using 23H2 windows 11 I think the problem is this I am updating now it if it doesn't work too it will be bad for me. Please Help!

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,371 Trailblazer

    Hi, boot to Bios with F2 and in Main press Ctrl+S, check if Touchpad is set to 12C HID if PS/2 change to 12C HID and press F10 (save changes), exit BIOS, boot to Windows and open Device Manager, uninstall any touchpad drivers you see also check in Hidden Devices (Menu-View). Uninstall the 12C HID device in Human Interface Devices and just reboot, don't install drivers, don't manually install 24H2 but wait till the upgrade is offered by Windows "Check for Updates". Also make sure that Touchpad is enabled

    and press F10 that turns on/off the Touchpad 😉

  • StevenGen
    StevenGen ACE Posts: 12,155 Trailblazer
    edited November 22

    If the driver section doesn't work then you need to look at the actual hardware of the touchpad, check and/or replace the touchpad or its cable, as those are issues that stop a touchpad working also. Good luck

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍