Acer2in1 S1002- Sound and touch screen is not working.Query-Why install the Serial I/O driver first?

Tech1122
Tech1122 Member Posts: 1 Newbie
edited 4:28PM in Tablets

My laptop model is

S1002

Acer one 10 2in 1

My laptop sound and screen touch not working after I want download driver, but a new problem download driver Before installing the Touchpad driver, please install the Serial I/O driver first.

Pls solve my problem 🙏

[Edited the thread to add model name and issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer

    Boy that is an oldie… You have to have a working driver for the internal serial ports before the touchpad driver can even recognize the touchpad. Are you still running Windows 8.1 or have you upgraded to Windows 10? I believe the drivers you need are called the Platform Drivers with your model.

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