Nitro5-Web cam not working, Green light is coming on, but no display is blank.

Fightertom

Acer nitro 5 webcam not working. Green light is coming on, but no display is blank.

[Edited the thread to add model name and issue detail to the title]

brummyfan2

Hi,

Go to Device Manager, expand Cameras, right click Camera and select Properties, move to Driver tab and uninstall the Driver, reboot and let the system ubstall the driver for Camera, check whether the camera works.

Axxo

Kindly try to do BIOS defaults by following the below instructions.

1)Press and hold the power button for 10 seconds, or until your system shuts completely down.
2)Press the power button to power on the system. Immediately keep on tapping F2 to enter the BIOS.
3)Press F9 and then Enter to load the default configuration.
4)Press F10 and then Enter to save and exit.

If this doesn't work, let's try a factory reset which will bring your unit to default settings.

Here is the steps to do factory reset on the unit:
Navigate to Settings.
Select "Update & security"
Click Recovery in the left pane.
Click Get started under Reset this PC.
Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact.
If still having the same issue, then the issue might be with hardware of the unit. contact acer tech support for more assistance.

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