My camera on my laptop is not working, it says it is turned off

Longbow57
Longbow57 Member Posts: 2 New User
edited 12:37AM in Aspire Laptops

i went to use my camera on skype, and Signal and it says it is turned off I went to systems and made sure all was on and it still is not working

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,191 Trailblazer

    Hi, you have to grant permission to these two apps to use your camera:

  • Longbow57
    Longbow57 Member Posts: 2 New User

    all access has been given on that page and still the same thing

  • Diya1811
    Diya1811 Member Posts: 129 Skilled Fixer WiFi Icon
    edited 3:35AM

    @Longbow57

    • Go to Settings > Privacy > Camera and make sure that Skype and Signal have permission to access the camera.
    • Ensure that both Skype and Signal are updated to the latest versions.
    • Close both apps completely and then reopen them.
    • Open Windows PowerShell as an administrator and run the following command:
    • Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    • In Skype and Signal, go to the video settings and make sure the correct camera is selected

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