Error " Event ID 153 from source nvlddmkm cannot be found " in AN515-57. Pls help

ngtrhuy
ngtrhuy Member Posts: 2 New User
edited 4:10AM in Nitro Gaming

So i bought Acer nitro 5 model an515-57 for 2 years, every thing was smooth until the past week i got this error, the game ran smooth for about 5-15 mins, and then the screen went black for a seconds and the game crashed. It only happens during heavy game, for some less heavy game like League of Legends, it ran without a problem. Here's things i've tried to fix the error:

+DDU my GPU driver and install latest driver

+Disable hardware accelerated GPU scheduling

+Add TdrDelay to registry editor

+Add full-controll to nvlddmkm.sys in Windows/System32

+Update my bios

+Reapplied thermal paste

+Stress Testing GPU with FurMark, the temp was good, around 85 Celicus

+Completely reinstalling Windows 11

+Remove 1 ram stick and test them individually

Really tried almost every methods that can be found on the internet, cant solved the problems. Pls help me, im really desperated by now

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,174 Trailblazer

    Hi, this laptop comes with only 8GB RAM, if you never upgraded RAM to 16GB (2x8GB) try that as 8GB is insufficient memory for gaming.

  • ngtrhuy
    ngtrhuy Member Posts: 2 New User

    yes i did upgraded to 16gb (2x8) and used it for 2 years now. Nothing happened until last week i got this error

  • Axxo
    Axxo Member, Ally Posts: 789

    As the error you have, it is specific to your GPU driver, as it is all pointing out to your GPU, which is your Nvidia graphics card driver, for us to fix the issue kindly follow the steps below:

    We need to run a Clean installation of the Nvidia driver, this is different from doing DDU or updating the driver as this will remove all entries and replace them with compatible ones, kindly follow the steps from the link below:-

    https://nvidia.custhelp.com/app/answers/detail/a_id/10/~/geforce-experience-driver-installation-failed.-how-do-i-manually-clean-install#:~:text=%20How%20do%20I%20manually%20clean%20install%20the,installation%20process%2C%20close%20any%20programs%20which...%20More%20

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