acer predator helios neo 16 back light issue.back light and the mod switching switch not working

HolyCow
HolyCow Member Posts: 1 Newbie
edited November 11 in Predator Laptops

back light and the mod switching switch not working properly and backlight only showing blue light

[Edited the thread to add issue detail]

Answers

  • Diya1811
    Diya1811 Member Posts: 188 Mr. Fixit WiFi Icon

    @HolyCow

    First, restart your laptop and enter the BIOS by pressing the F2 key during startup. Once in the BIOS, try restoring the defaults by pressing F9 and F10, which can sometimes fix backlight issues. Additionally, check Acer Lightning Services by opening the services app, right-clicking Acer Lightning Services, and setting the recovery options to "restart the service." Uninstalling and reinstalling PredatorSense from the Acer support site can also help. Finally, toggling off Windows Dynamic Lighting in Settings under Personalization might resolve the problem.

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