Swift Go14 SFG14-42-After connecting to new Wi-Fi the laptop crashes, have to force boot laptop.

nikucchi
nikucchi Member Posts: 8 New User
edited November 10 in Swift and Spin Series

After connecting to new Wi-Fi laptop crashes, can't do anything, have to force boot laptop. after restart works fine.

[Edited the topic title to include model number]

Answers

  • Axxo
    Axxo Member, Ally Posts: 831

    If the network driver is outdated or damaged, the computer may crash every time you connect to internet. To solve it, you can try to update the network driver from Device Manager. On the taskbar, right-click the Windows logo button and select Device Manager.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    Which WiFi card and driver version do you have?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

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