TravelMate TMP215-53G-78S2 powers on but backlit keyboard on,screen stays off and fans spinning 100%

Mikey_T

I have a Travelmate (TMP215-53G-78S2) First ten digits of S/N:NXVPTEA00E . It was fine in the evening and then in the morning when I tried to turn it on, the keyboard lit up, the screen was off, it has power and the fans turn on and then start to spin at 100% after about 30 seconds. The only thing you can do is turn it on and it does the above, then turn it off. I've tried removing the RAM cards, I've tried restarting it. May I please have assistance in what could be wrong or what I could do?

I saw a similar thread of the same laptop from 3 years ago by @WelshDai

Puraw

https://community.acer.com/en/discussion/715405/travelmate-p215-53-series-laptop-is-on-backlit-keyboard-the-screen-is-off-and-fans-spinning

Hi, connect an external monitor or TV to the HDMI port and reboot, press the F7 key that turns on/off the screen. If you can't get any displays to work bring the laptop to Acer Services in your country.

Mikey_T

Thanks @Puraw I tried connecting to an external monitor but to no avail.

Puraw

https://community.acer.com/en/discussion/comment/1307233#Comment_1307233

Hi, and you toggled the F7 key? Like I said, bring the laptop to Acer Services in your country to check the graphics cards.

billsey

Very likely there is something wrong with the BIOS, so POST isn't getting started, but there are other possibilities. The Acer service center will be able to reflash the BIOS to see if that's the issue.