Acer Nitro V16 4060— My CPU is at 70C on idle! does anyone know why?

Astare

Hello!

I purchased a Nitro V16 with Ryzen 5 8845HS and a 105W 4060, around June.

The laptop worked great as always but as soon as i updated BIOS to the latest, things went from bad to terrible.

Im a normal user, i dont do weird stuff to my laptop like people who flash the VBios and other stuff so i was very very startled when i updated the Bios from Acers website to the latest and all of a sudden CPU idle temps went from 38C to 55 and even 70C

The laptop sometimes gets so hot that my hand which i rest next to the trackpad starts burning becease of the heat!!

Like why the hell does this have to happen to me?

I did some research, talked to a lot of people. Talked to Acer support as well.

Acer thinks thta the motherboard is somewhat screwed. But when i sent email for a service appointment, they said this is a normal thing, that is, Acers laptops are made to burn your hand while youre using the keyboard….

The redditors i spoke to said the heat sink is damaged somehow or that the ThermalPaste is no doing its job. And Undervolting is out of the question because BIOS is locked and •rooting• the laptop voids warranty —- Perfect….

So here i am, does anyone have any suggestions? Do i have enough grounds to ask Acer for a Motherboard swapp? Or at the very least swapping the fans/ thermal paste and resetting BIOS and Alll Drivers to factory?

I would genuinely appreciate some feedback from the community….please.

Please look at the pictures and tell me what you think.

Kind Regards to all,

Astare

eGomes

Welcome @Astare,

Please tell us the model (full name) of your Nitro V16 laptop.

Use the Resource Monitor tool (Win + R, type: resmon.exe [Enter]) to identify possible processes/services that may be overusing your CPU.

Open Device Manager (Win + R, type: devmgmt.msc [Enter]), expand [+] Firmware tree, then check if earlier version of the firmware UEFI / BIOS is causing a "conflict" with the current version installed.

This is because Windows Update also provides firmware updates for devices.

Example:

If this is the case, use the Uninstall Device button, check the option Attempt to remove this device's driver so that Windows installs its generic UEFI firmware driver. Then restart your computer for the changes to take effect. This device will be reinstalled automatically by Windows on the next startup.