Acer XZ342CU S How to fix input not supported on acer monitor?

FoamyPeanut
FoamyPeanut Member Posts: 2 New User
edited 4:52PM in Monitors

I have an Acer XZ342CU S monitor and I keep getting a message saying “input not supported”. I am able to get into bio no problem but when windows 11 tries to open up that’s when I get the message.


The only way I found to temporarily fix the issue is to unplug my DP cable from my graphics card and then plug it into a different port on the graphics card. But when I turn the computer off, the same issue happens. I have to unplug again and connect into the other DP on my graphics card.


Could I get some help please?


Thank you!!

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 34,013 Trailblazer

    There should be more letters or numbers after the 'S'. The different models have different specs…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • FoamyPeanut
    FoamyPeanut Member Posts: 2 New User

    Acer Nitro Gaming 34" XZ342CU 3440x1440 165Hz 1ms HDR400 AMD FreeSync Premium 1500R Curved Monitor