I got a new Acer Nitro v15whenever I am on a video call the music on YouTube is not properly playing

shreedim
shreedim Member Posts: 1 Newbie

whats the solution?

Answers

  • Diya1811
    Diya1811 Ally Posts: 211
    edited November 2024

    @shreedim

    To address the issue, you should disable AI Noise Reduction by going to the Acer Purified Voice Console and turning it off, as this feature can sometimes interfere with background music during video calls. Next, check your audio settings to ensure the correct audio device is selected for both input and output in your video call application settings. Additionally, make sure your audio drivers are up to date by downloading the latest drivers from the Acer support website. Lastly, try using a different video call application to determine if the problem is specific to one application.

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