Acer Aspire E 15, Worked well.. suddenly display turned as blue screen. Please help

Thusitha
Thusitha Member Posts: 2 New User
edited 7:11AM in Aspire Laptops

Worked well.. suddenly display turned as image...please help

[Edited the thread to add issue detail]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,765 Trailblazer

    Graphics card or possibly screen/LED cable connector problem, this is a 9-year-old model so hardware is the most likely cause. I recommend taking the laptop to a reputable PC repair shop in your area.

  • Thusitha
    Thusitha Member Posts: 2 New User

    Thank you so much

  • Axxo
    Axxo Member, Ally Posts: 700

    Hi Thusitha

    Blue screens (BSOD) is mostly occur due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM, video card problem and BIOS.

    If you restart it continuously at this screen 3 times or so it should go into automatic repair. Once this fails, it should offer a screen which has advanced options or troubleshooting on it.
    You are asked to choose an option on how to continue. Choose Troubleshoot > choose advanced > choose command prompt.

    open command prompt as admin
    x:\windows\system32>c:

    c:>cd windows\systems32\drivers
    >ren etd.sys etd.sys.old
    >exit
    restart laptop.

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