Aspire C27-962. Bluetooth Device showing up upon start and disappearing.

DrJLF
DrJLF Member Posts: 1 Newbie
edited 6:30PM in All-In-One PCs

I have the Aspire C27-962. My Bluetooth has been working without any issues and then recently I am receiving the dreaded Code 45 error. I have tried everything short of smashing the computer with a hammer, and still no luck.

When I start the computer it shows the Bluetooth as there, but within a minute, it disappears from the quick menu as well as becomes hidden in the device manager. After uninstalling the drivers, reinstalling the drivers, multiple cold starts, and even downloading an older driver, with no luck, the Bluetooth is not working. I have had a similar issue with the installed wifi device.

Thanks for any help!

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 33,905 Trailblazer

    Which OS are you running? What driver version is installed for Bluetooth and Wireless? If the issue is affecting both Bluetooth and WiFi then you might be running into a problem with the WLAN card, but let's verify the drivers first.

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