tpm initialization error acer chromebook 314 CB314 N19Q2

ossjj01
ossjj01 Member Posts: 3 New User

i installed uefi bios to test linux distribution then i wanted to revert back to chrome os by usb flash disk

the install was successfull but cannot boot

boot screen show

chrome os is missing or damaged ,please remove all connected devices and start recovery

when i press tab key it show

recovery_reason: 0x2b / 0x2b Secure NVRAM (TPM) initialization error

TPM: fwver=0x00000000 kernver=0x00010004

TPM state: v=1 failed tries=0 max_tries=200

recovery screen

when i press tab key it show

recovery_reason: 0x02 / 0x00 recovery button pressed

TPM: fwver=0x00000000 kernver=0x00010004

TPM state: v=1 failed tries=0 max_tries=200

Answers

  • ossjj01
    ossjj01 Member Posts: 3 New User

    also i cannot enter developer mode when i press ctrl + d it return to boot sreen message

    i tried reboot refresh + power button but nothing happen

    beside i tried 30 seconds waiting but nothing happen

    i tried pressing and holding refresh + power button on recovery screen and removing mains power but nothing happen

  • ossjj01
    ossjj01 Member Posts: 3 New User
    edited October 26

    i tried disconnecte the battery and install by usb flash disk and mains power but the same boot screen messange return