Seeking for replacement for Swift Laptop, Black screen, short battery life and touchpad issues

atlanochka
atlanochka Member Posts: 1 Newbie
edited October 21 in Swift and Spin Series

Our company bought a Swift laptop for work in February 2024, 2 times there was a problem of black screen (laptop stopped charging and would not switch on), at the same time from the beginning the battery did not correspond to the stated 6 hours (the charge held 2 hours - work with text, internet). After the last repair - touchpad does not work. Is it possible to replace the laptop with a new one?

[Edited the thread to add issue detail to the title]

Answers

  • sri369
    sri369 ACE Posts: 2,728 Pathfinder

    Reach out to support in your country; the policies differ based on country of purchase.

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