overheating issue of laptop in acer swift go 14 evo oled

Animesh_Awasthi

just bought acer swift go 14 evo oled, i5 13th gen 13500H 16/512, SFG14-71-58UB , got this delivered on 12/10/2024 via flipkart, started using laptop since yesterday . While charging the laptop and doing normal task like reading email and stuff the body is overheating, during normal usage the temperature is normal , but this overheating issue is concerning. should i visit the acer store or get it replaced via flipkart?

[Edited the thread to add model number to the title]

GAMING6698

https://community.acer.com/en/discussion/714206/overheating-issue-of-laptop

What temperatures you are getting? Is laptop body really that hot?

billsey

The laptop bottom near the screen at left is normally hotter than anywhere else, due to the fan and heat exchanger being in that position. It will feel hotter when charging than when running on battery.

Axxo

Overheating can be caused by poor ventilation, dust buildup, or failing cooling fans. Prevention: Ensure that your computer is well-ventilated, regularly clean the dust from your components, and check that all cooling fans are functioning correctly. To help reduce the temperature, you can place the Laptop on a hard, flat surface, clean the air vents and fans, adjust power settings, use a cooling pad, or turn off the Laptop when not in use. If necessary, monitoring the temperature and consulting a professional is also recommended.

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ceyhunozen

I've this product (sfg14-72) and when cpu is idle it's 60°C Cpu temp. When i run a cad program it sees 101°C. This is madness. Some people say that its normal for core ultra 7 155h and can work at 100°C. Acer Turkey wanted me to send it to the service by cargo....