overheating issue of laptop in acer swift go 14 evo oled

Animesh_Awasthi
Animesh_Awasthi Member Posts: 1 New User
edited October 16 in Swift and Spin Series

just bought acer swift go 14 evo oled, i5 13th gen 13500H 16/512, SFG14-71-58UB , got this delivered on 12/10/2024 via flipkart, started using laptop since yesterday . While charging the laptop and doing normal task like reading email and stuff the body is overheating, during normal usage the temperature is normal , but this overheating issue is concerning. should i visit the acer store or get it replaced via flipkart?

[Edited the thread to add model number to the title]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,965 Pathfinder

    What temperatures you are getting? Is laptop body really that hot?

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • billsey
    billsey ACE Posts: 34,584 Trailblazer

    The laptop bottom near the screen at left is normally hotter than anywhere else, due to the fan and heat exchanger being in that position. It will feel hotter when charging than when running on battery.

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  • Axxo
    Axxo Member, Ally Posts: 925

    Overheating can be caused by poor ventilation, dust buildup, or failing cooling fans. Prevention: Ensure that your computer is well-ventilated, regularly clean the dust from your components, and check that all cooling fans are functioning correctly. To help reduce the temperature, you can place the Laptop on a hard, flat surface, clean the air vents and fans, adjust power settings, use a cooling pad, or turn off the Laptop when not in use. If necessary, monitoring the temperature and consulting a professional is also recommended.

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