V246HL monitor that is suppose to have internal speaker but after connected no sound

Timex
Timex Member Posts: 1 New User
edited October 14 in Monitors

Hello I have a V246HL monitor that is suppose to have internal speakers. I hooked my laptop to it with the hdmi cords but i can't hear volume from the monitor when i turn on anything like youtube or spotify.. What shoud i do? Model number V246HL version V246HL bip March 2020 Serial number MMLXMAA008XXXXXXXXXXX

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Answers

  • billsey
    billsey ACE Posts: 33,989 Trailblazer

    Attempting to search on the MM.LXMAA.008 part number on Google doesn't give any good hits, but luckily on Acer's site it says it's a V246HL as you said. According to the parts list for that SKU there are no speakers included. When I go to the service guide for that series, speakers are shown as an option, so you likely bought a version that was slightly cheaper because the speakers weren't installed. You will get much better sound with external speakers anyway, the ones they use are only 2.5W each.

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