V246HL monitor that is suppose to have internal speaker but after connected no sound

Timex
Timex Member Posts: 1 New User
edited October 14 in Monitors

Hello I have a V246HL monitor that is suppose to have internal speakers. I hooked my laptop to it with the hdmi cords but i can't hear volume from the monitor when i turn on anything like youtube or spotify.. What shoud i do? Model number V246HL version V246HL bip March 2020 Serial number MMLXMAA008XXXXXXXXXXX

[Edited the thread to add model name to the title]
[Edited the thread to add issue detail]

[edited to hide sensitive content]

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Attempting to search on the MM.LXMAA.008 part number on Google doesn't give any good hits, but luckily on Acer's site it says it's a V246HL as you said. According to the parts list for that SKU there are no speakers included. When I go to the service guide for that series, speakers are shown as an option, so you likely bought a version that was slightly cheaper because the speakers weren't installed. You will get much better sound with external speakers anyway, the ones they use are only 2.5W each.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.