Acer ED3 31.5" Widescreen Monitor screen turns white and does not recognize any inputs.

kdass
kdass Member Posts: 1 Newbie
edited October 13 in Monitors

Acer ED3 31.5" Widescreen Monitor Display 2560x1440 4ms

my screen turns white and does not recognize any inputs.

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,133 Trailblazer

    Is your monitor the Acer ED323QUR model, be more specific (not just ED3 31.5") with your question. To what PC are you connecting this monitor to and with what cable, as all this makes a difference.

    The ED323QUR has a Max. Display Frequency (Resolution H*V/Fv) - 2560 x 1440 @75Hz and has a refresher rate of between 48-75Hz and its interface at Input 1 = DVI (Dual link) Input 2 = DP (v1.2) Input 3 = HDMI (v2.0) so your Acer PC might not be able to reach those frequencies, give us more details.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Diya1811
    Diya1811 Member Posts: 131 Skilled Fixer WiFi Icon

    @kdass

    Replace the cable and see if it works. Disconnect all cables, then press and hold the power button for 20 seconds. Finally, reconnect everything and update the monitor driver.

    "Click on Like" if you find my answer useful or "Click on Yes" if it answers your question