So recently, about a week ago, my computer (Acer Predator Helios 300 PH 315-52) blue screened because of RAM overload (not anything GPU related, and my RAM is fine. I tried to open a game that used more than my max RAM). But, I realized that after that, my NVIDIA RTX 2060 GPU was hidden in device manager, not being utilized. I tried to watch tutorials on how to reinstate it, and one of the tutorials said to uninstall and reinstall it, so I uninstalled it. However, the issue is, I can't reinstall it, nor does it reappear after restarting my PC. I have also tried the following methods:
- Changing to Windows 11
- Restarting/shutting down my PC
- DxDiag, BIOS mode (I don't have any idea what to do there though)
- Tried reinstalling the driver, met by this prompt (I'm using windows 10 right now)
I also found this error message too which I found related to the GPU:
I don't know how to fix this. Could anyone please help? Much appreciated! (I don't think this is a hardware issue/GPU failing)
[Edited the thread to add model name to the title]