Multimedia function on Acer Swift Go 14 SFG14-73T-75FA not working properly

laptopproblems4567
laptopproblems4567 Member Posts: 1 New User
edited October 6 in Swift and Spin Series

Whenever the multimedia function launches and the touchpad lights up, the touchpad freezes. This is predominant on youtube, and this is a huge problem for me.

Answers

  • Joe_Kingsley
    Joe_Kingsley Ally Posts: 142

    The Swift SFG14-73 is a 2024 new laptop model and anything that is not working on your laptop you should consult Acer Tech Support as your laptop is under Acer warranty and they need to inspect the touchpad and get it to work as intended. It could be that your Swift SFG14-73 has corrupted drivers and the touchpad driver needs to be uninstalled, and the laptop rebooted and let the driver reinstall itself at reboot or there is a lose or faulty touchpad cable or faulty touchpad that has stopped the multimedia features of it lighting up has stopped working.

    Parts that could be lose or faulty internally in your Swift SFG14-73 laptop

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  • Axxo
    Axxo Member, Ally Posts: 860

    Hi laptopproblems4567,

    You could try checking the Touchpad mode in BIOS, go to BIOS screen and move to Main tab, check whether the Touchpad is in Advanced, if not switch to Advanced, if it's already in Advanced, switch to Basic and reboot, then switch back to Advanced and see whether it helps.

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