Acer C731 won't turn on after I performed a DIY

sharkwarp_34

So I've had my laptop for atleast 5 months now, it was a second hand. This month, the hinge broke and the casing that holds the LCD pop opens if I tried moving the casing. Because of this, my lcd flex broke and now, I tried removing the hinges and the whole LCD because it was useless anyway. I successfully removed the LCD but when I returned the trackpad flex to its original position, the blue plastic that makes it possible to hold it in its port came off. The flex of it torn and the keyboard flex also got so scratched by the repetitive inserting and pulling that the copper trace is gone when I looked at it. When I tried to charge it, the indicator light isn't turning on and before I've done this, it was charging fine and indicator light was turning on. At this point, I can't power on the device and was wondering if there are test points on the laptop that could turn it on.

William_mk2

@sharkwarp_34

it looks like a hardware issue.

If your laptop is in warranty you can contact the warranty dept.     Go to the website support.acer.com - chose your country.   On the new page - scroll down -  click on "contact support".  Scroll down.  You can find the phone no to contact the warranty dept. 

If it is out of warranty, please contact local store or

Go to the website support.acer.com - chose your country.   On the new page - scroll down -  Click on  "Repair My Acer" - Request to have your Acer product repaired.   There will be charges for repair. 

However, you can try these steps.

Unplug the power cable. Hold the power on button for 1 min. Plug the cable and try to turn on the computer.

It might also be the issue with battery, charger or power outlet.   Try to use the charger in a different room on a different power outlet.  Try to bypass the surge protector and connect it directly to power outlet.    Try to use an alternative charger if possible.    Try to turn on the computer without the charger and check it  ( as long as the battery is not drained out )  

sharkwarp_34

I was wondering if the fuse in the motherboard was blown. Because I mistakenly shorted diodes located near where the DC port is plugged.

AnhEZ28

@sharkwarp_34

You might need to bring it to a motherboard specialist for checking the issue.