Unable to start and login into the windows 11

Deutan19
Deutan19 Member Posts: 3 New User
edited October 24 in Predator Laptops

I was getting BSOD with error VIDEO_DXGKRNL_FATAL_ERROR repeatedly so I tried to reinstall the window by only formatting C drive. But now during installation my system got frozen and installation failed, and it keep restarting without any progress.

What should I do in this case? I am stuck in the same process of restarting.

Answers

  • sri369
    sri369 ACE Posts: 2,814 Pathfinder

    can you try with windows 10 and see if that helps. if that works, you can always upgrade 10 to 11. And before you attempt anything else, take a backup of all important data.

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  • Deutan19
    Deutan19 Member Posts: 3 New User

    How do I downgrade to Win10?

  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    edited October 24

    https://www.microsoft.com/en-us/software-download/windows10 ←- this is microsoft official web site for downloading OS media.

    Option 1: On this web site, click on update now and it will allow you install windows 10 as a downgrade option.

    Option 2: Same web site, but create an installation media and use that to install windows 10 (selecting upgrade option instead of new install.

    Option 3: Same web site, create an installation media, and boot from it.

    Whatever option you pick, I would strongly suggest you to backup all important data first.

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