MY ACER SPIN 3 HAS "NO AUDIO DEVICE IS INSTALLED" MESSAGE

Last night we updated windows and now we have no audio. What should I do? I have already restarted several times; tried full shut down and unplugging; uninstalling audio from device manager and restarting…nothing is working.

Answers

  • Axxo
    Axxo Member, Ally Posts: 860

    Uninstall audio drivers from Device Mgr. Don't try to re-install anything. Exit. Reboot and try letting Windows re-detect and automatically install the drivers.

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  • runthepoint10
    runthepoint10 Member Posts: 3 New User

    This happened to me also. No Realtex speaker recognized,

  • Brendanob
    Brendanob Member Posts: 3 New User

    This also happened me with Spin 3. The sound drivers appearing in Device Manager are Intel High Definition Audio and Intel Display Audio. Uninstalled both and rebooted, this did not fix the problem.

  • Brendanob
    Brendanob Member Posts: 3 New User

    I downloaded the Realtek audio driver from the Acer support site

    Download Acer Support Drivers and Manuals | Acer United Kingdom

    then ran Setup to install. Audio is now working.

  • runthepoint10
    runthepoint10 Member Posts: 3 New User

    Thanks.

    How do you run Setup to Install??

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Double click on the file. :)

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Brendanob
    Brendanob Member Posts: 3 New User

    Once you have downloaded the driver, look for the Setup application and open it. It should guide you from there.