Trouble with Acer Nitro 5 AN515-44, Can someone help me with this?

Carbonara258
Carbonara258 Member Posts: 2 New User
edited September 2024 in Nitro Gaming

I have my laptop Acer Nitro 5 AN515-44, the issue was I had just watching a movie then my laptop suddenly get hang, then when I forced restart, it never open again but the fan spins at full speed. I already did a basic troubleshoot like I re-unplugged the Battery, CMOS battery, I also cleaned the the RAM but nothing happened, I go to the repair shop but they suggest to change the LCD, how come that LCD is the issue when I already changed it a new LCD, can someone help me with this matter please?

[Edited the thread to add model number to the title and add issue detail]

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,051 Trailblazer
    edited September 2024

    Your Acer Nitro 5 AN515-44 may be experiencing a hardware issue, particularly with the motherboard or power supply. The full-speed fan indicates the laptop is trying to boot but failing, which could stem from a motherboard glitch or a battery issue, despite having replaced the LCD. Since basic troubleshooting (like removing the battery and cleaning RAM) hasn't worked, consider visiting acer service center instead of local shop for better diagnosis and repair. If it is under warranty they may do it for free.

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Puraw
    Puraw ACE, Member Posts: 14,457 Trailblazer

    Possibly the CPU was overheating. The tjMax of the Ryzen5 4600H is 105°C but it may already shutdown before that temp is reached. I recommend sending it to Acer Services in your country to check the cooling and after 4 years cleaning and thermal pasting is recommended. Have you checked the battery condition lately, it may also need replacement after 4 years.

  • Carbonara258
    Carbonara258 Member Posts: 2 New User
    edited September 2024

    Thanks for the response, then some repair shop told that the bios chip is the issue for this, I didn't know what bios chip is, but with the battery I tried to removed it aswell and start it up but unluckily it wont still open, acer shop here in my location is very far but maybe I will try to go to repair it.