Acer chromebook laptop stuck in updating mode for over 2 weeks. but have tried this multiple times.

swordfish14
swordfish14 Member Posts: 1 Newbie
edited September 23 in Chromebooks

Hi, my Acer laptop is stuck in an updating cycle. There is no access to the settings, only power off. I think I need to put in recovery mode but have tried this multiple times with no success. I have rebooted many times but again no success. I am at a loss over what to try next.

[Edited the topic title to include the topic issue.]

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Which Chromebook model do you have? Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. Which OS Version are you running currently? Which update is it trying to apply? How big is the drive on your system?

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