acer nitro 7 Nitrosense fans not working

Ogslayer_1220
Ogslayer_1220 Member Posts: 1 New User
edited September 12 in Nitro Gaming

I have a acer nitroi7 windows 11 and my fans have completely stopped working I have been able to fix this in the past but it seems they won’t kick back on now. Could this be a battery issue cause it does say something about wanting to discharge the battery. Also the power button changes colors from amber to red and most times like a purple

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 11,756 Trailblazer

    I recommend bringing the laptop to Acer Services in your country to check the fans and power issue, include the adapter. Do you have the power adapter plugged in all the time or are you only using the battery when you notice that the fans don't work?

  • Axxo
    Axxo Member, Ally Posts: 500

    Try to clean the fan again, check whether the cables are connected properly, if possible try to reseat it. There might be a loose connection which might have happened when you cleaned it for the first time , so please try to tighten it. Check whether the cables are connected properly.

    Kindly go through the details from the links given below:-

    https://helpdeskgeek.com/help-desk/6-solutions-to-your-laptop-fan-problem/

    https://onsitego.com/blog/laptop-fan-not-working-fix/

    As an alternative step, just to isolate the issue you can also remove both the cpu and gpu fans and try connecting it to different power supply and check whether they are working properly.

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