Acer Aspire E1-572 When introducing my SNID it shows different model, what is going on?

Giovani1
Giovani1 Member Posts: 2 New User
edited September 7 in Aspire Laptops

Hi guys. I need some help, I haven't use this laptop for a long while and recently I wanted to update it and give it kids for school, but when I introduced the SNID on to support site to update the drives on my Acer Aspire E1-572 intel core i7, it came up with Nitro AN515-58, and I cannot download the latest drivers update or bios upgrade.

Is it possible to have two laptops on the same SNID?

How can I change this? How can Update bios and drivers?

And to make the matter worse the serial number it is not recognised.

By the way the laptop was purchased at PCWorld 10 years ago.

[Edited the thread to add model name to the title]

Answers