Burning smell and crackling - Nitro AN517-51

Sharpiejas
Sharpiejas Member Posts: 1 New User
edited August 2024 in Nitro Gaming

Just turned on my laptop and it started crackling, with a faint smoke and a burning smell coming out of the back.

Laptop has been running hot while playing games of late, especially BG3. I have had it for 5 years now but kept it as it still plays all games that I like.

Is there an Acer shop or repair shop in North East London that I could take it to or any suggestions of independent repair shops?

Best Answer

  • Jack22
    Jack22 ACE Posts: 4,200 Pathfinder
    Answer ✓

    @Sharpiejas

    Requesting you not to turn on the laptop or connect the charger. Immediately call Acer support.

    https://www.acer.com/us-en/languages

    Click on 'Yes' if the comment answers your question!

Answers

  • Jack22
    Jack22 ACE Posts: 4,200 Pathfinder
    Answer ✓

    @Sharpiejas

    Requesting you not to turn on the laptop or connect the charger. Immediately call Acer support.

    https://www.acer.com/us-en/languages

    Click on 'Yes' if the comment answers your question!
  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello Sharpiejas,

    Thank you for your participation in the Acer Community. We apologize for the inconvenience you're experiencing. While our moderators and administrators are unable to provide direct assistance, I am happy to escalate your case to your local support team to ensure your unit is properly checked.

    I’ve sent you a private message—please check your inbox at your convenience.

    Best,

    Ingrid-Acer

This discussion has been closed.