Serial Number Lookup Not Working on Acer Veriton computers

Duck_of_Death
Duck_of_Death Member Posts: 2 New User

Hello acer-pals,

I have quite a few older Acer Veriton computers and I'm trying to look up information about them. Unfortunately when I enter their serial numbers (copied right from the BIOS, as per the instructions) I'm getting a "Serial Number not found" error. I can't even talk to support because the chat robot won't accept my serial numbers. Is there either a bulk lookup tool or a tool that works?

[Edited the thread to add issue detail to the title]

Answers

  • Larryodie
    Larryodie Member Posts: 1,559 Community Aficionado WiFi Icon

    Just type in the model # and choose from the drop in box . Drivers/Downloads and Acer Answers should show.

    Posting your model # may help

  • Duck_of_Death
    Duck_of_Death Member Posts: 2 New User

    Thanks Larryodie, I'm looking for specific warranty / initial configuration for these devices though.

  • Larryodie
    Larryodie Member Posts: 1,559 Community Aficionado WiFi Icon
    edited August 23

    My bad, they may be too old to supply info.

    A model # would help the experts

  • billsey
    billsey ACE Posts: 33,343 Trailblazer

    Yes, they tend to purge the database of old models after they have all gone out of warranty. I suppose there must be some sort of cost associated with leaving them in…

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.