Hello.
I can't make my PH18-72 to enter sleep mode (S3 state) properly. I've tried using every sleep method, via windows menu sleep button, power button on keyboard, and closing the lid, all methods give the same result.
Only the screen and RGBs turn off, but everything else keeps running (fans, sound/music, windows, etc…). And if any button on keyboard or mouse is pressed, the screen and rgb all turn back on instantly, making it clear that the laptop was not sleeping.
Here is a video of me trying to make it enter sleep mode. I let the fans maxed out so you can hear it won't turn off.
I've tried messing around with windows energy options as suggested by other users here on the community. Enabling/Disabling hibernation, enabling/disabling windows fast boot, changing each sleep button behavior, changing the selected power plan, resetting the power plan… But nothing made it work properly.
On the other hand, the hibernation mode (S4) works normally when enabled in Windows.