Inquiry about RAM compatibility for ACER Predator Helios Neo PHN16-71

youngscientist
youngscientist Member Posts: 2 New User
edited August 2024 in Predator Laptops

I am planning to purchase the Acer Predator Helios Neo 16 with the i7 13th Gen processor and RTX 4050 GPU. Before finalizing my purchase, I would like to inquire about the specific RAM model that comes pre-installed with this laptop.

Additionally, I am considering upgrading the RAM to 32GB. So, I visited an Acer Exclusive Store, and the representative informed me that this "Crucial RAM" is compatible and authorized for use with the Predator Helios Neo 16.

To ensure everything is in order, please confirm:

  1. The exact model of the RAM currently installed in the Acer Predator Helios Neo 16.

2. Whether the Crucial DDR5 16GB RAM, 4800 frequency is officially authorized by Acer for use in this laptop model or not.

3. If there are any potential compatibility issues or other concerns with mixing the existing RAM (that would be coming pre-installed with that laptop) along with the Crucial module that the store representative has assured to provide us with.

Or ultimately do I need same ram specs installed?

Kindly answer my query, I need professional advice.

[Edited the thread to add model name to the title]

Answers