Glitchy image on XV252QZ. Trying to contact Acer support.

Hello, recentely my XV252QZ monitor started showing distorted image.

I have tried different DP cable and HDMI port. I have also tried resetting monitor to default settings. My graphics and monitor drivers are latest vailable.

I belive this is a problem with the monitor itself, because the problem persists even when neither HDMI nor DisplayPort is connected.

Actual photo:

I am from Latvia and tried contacting Acer support using this link: https://ame.answers.acer.com/app/ask-baltics

But it seems to be not working. Nothing actually happens, when I try to send message and I do not get any confirmation. Is there any other way to contact Acer support in Europe?

Thank You!

Accepted answers

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billsey

When you first try to enter the Acer website it should ask you which country you are in. Answer that then go to the support menu option.

TRPD

https://community.acer.com/en/discussion/comment/1291787#Comment_1291787

I did find the link for the contact. But the "ASK A QUESTION" service just does not work. Not sure what to do now. Maybe I should just start the "ONLINE SELF-SERVICE" process? I just thought I should contact them before doing that.

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