Serial number not found on acer website, trying to update my bios

kellysmwewa
kellysmwewa Member Posts: 5 New User
edited August 11 in Aspire Laptops

Hey there! I am trying to update my bios, however when I enter in my SNID or serial number here, (Download Acer Support Drivers and Manuals) it just says "serial number not found." I even downloaded the detection tool, copied and pasted, and it still isn't recognized. Could someone please help me with this? 

[Edited the thread to add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer

    Put the model number of your laptop or desktop or AIO etc etc into the Drivers and Manuals Acer site. Also it would help if you told us your Acer product model number, as that is what you need to put into that space when you look up drivers/bios/manuals. Try that as it should work 100%, also remember that the site could be down and that is why its not responding to the Serial/SNIS or Model number. Good luck and hope this helps you out.

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