cd's dvd's not playing

jeanneerling
jeanneerling Member Posts: 1 New User

laptop won't play cd's or dvd's.  I look in the drivers and it says there is a disk driver.  When I try to update it, it says it's the best driver I have.  Also says it's working, but when I click on computer it doesn't show the disk as being in or even a drive.

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