Acer monitor XF243Y glitching after PS Remote play. How do I fix this?

Crossfade
Crossfade Member Posts: 2 New User
edited August 10 in Monitors

It’s glitching after PS Remote play. How do I fix this?

[Edited the thread to add model number to the title and add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,486 Trailblazer

    What is your laptops exact model number, as that looks like a graphics driver issue, Completely uninstall the Intel graphics of your laptop and then either intall the oem Acer Intel graphics driver and then allow windows update to update the Intel graphics for your laptop. As this glitching is because and that you have an Intel noncompatible graphics driver installed in your laptop. Install either the Acer oem Intel graphics or the windows update Intel graphics driver ONLY as those drivers stops the glitching. If the driver is not the case then its either the eDP cable or the screen that need to be inspected and changed.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Crossfade
    Crossfade Member Posts: 2 New User
    edited August 10

    it’s a monitor XF243Y

    will it still affect and it’s not just the pc

    It’s the monitor it’s self

  • StevenGen
    StevenGen ACE Posts: 12,486 Trailblazer

    Do all the troubleshooting steps indicated below for your XF243Y monitors model service guide from Acer below, as there is no specific fix for the glitching fault. The only fault that I've experienced is with the graphics drivers that cause this phenomenon of the screen of laptops and monitors.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍