Aspire N19C3 - No device found (under microphone). I cannot find a mic on my laptop anymore!

I cannot find a mic on my laptop anymore! uninstalled and reinstalled drivers for in and outputs. Cannot find a troubleshooter to find the mic. Everything tells me to select the mic from options under input but there ARE NO options listed.

fyi…

Device name IccasPC
Processor AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz
Installed RAM 4.00 GB (3.44 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 23H2
Installed on ‎2/‎2/‎2023
OS build 22631.3958
Experience Windows Feature Experience Pack 1000.22700.1026.0

[Edited the thread to add model name to the title.]

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JessicaFIcca

I've been searching online forums for an answer and none have worked. I have an Acer laptop running windows 11. I had a microphone at one point, it's built into the computer. Now there is no microphone detected.

I've run every single troubleshooter I can find. I've followed advice after advice from other communities and this one but still no microphone detected.

The last thing I tried was deleting in and outputs and restarting hoping it would automatically reinstall my microphone but nope. (See below still no microphone under inputs and outputs).

What can I do now? Side note: My boyfriend does music recording etc and uses an external mic and plenty of other equipment. I'm sure it probably got messed up with his work at some point, but how do I get it back?

FYI…….

Device name IccasPC
Processor AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx 2.60 GHz
Installed RAM 4.00 GB (3.44 GB usable)
Device ID 080DD1ED-91E0-4583-9FAA-A33932F1018E
Product ID 00356-02308-96123-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 23H2
Installed on ‎2/‎2/‎2023
OS build 22631.3958
Experience Windows Feature Experience Pack 1000.22700.1026.0

Puraw

You forgot to include the full laptop model that you have, is it perhaps the Aspire3 315-23?

IccaJess

Do you have any advice on what TO do???

IccaJess

Yes its the Aspire

Model name N19C3

IccaJess

https://community.acer.com/en/discussion/comment/1290040#Comment_1290040

Aspire 5 is what it says on the back of the laptop and under 'about' is what I put in the original post…

IccaJess

Do you have any idea why I can no longer find my mic anywhere? It's as if the pc wasn't preinstalled with it>

Puraw

https://community.acer.com/en/discussion/comment/1290447#Comment_1290447

In Windows type System info in the Search bar and look at the header under System model: that is your full Aspire 5 Model number, without knowing the exact model we can't do much, don't use that N19C3 code as that is the Aspire series. The microphone is integrated in the Aspire 5 laptops and are controlled by Intel and Microsoft, no driver involved. Open Device manager and uninstall any drivers you installed, if you see any yellow exclamation marks and Unkown or Other devices uninstall those too and just reboot. Type @Puraw in your reply or click on "Quote" so I get an alert.

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