Acer Predator G9-793: Bluetooth not working, on/off toggle for bluetooth is not seen

Harsha3
Harsha3 Member Posts: 1 Newbie
edited July 23 in Predator Laptops

Problem faced:-

  1. Bluetooth disappeared
  2. The On/Off toggle for Bluetooth is nowhere to be seen
  3. All the previous paired BT devices are still showing with the subtext: Bluetooth turned off
  4. Device Manager also does not show Bluetooth

Physical Condition:-

  1. The Bluetooth card is properly and securely inserted into the device

Inference:-

  1. Judging from the above points we could infer that the Bluetooth driver could be the issue.

Research:-

  1. This particular laptop uses Qualcomm Atheros Bluetooth Adapter and uses the Qualcomm Atheros Bluetooth driver to run

Solution:-

  1. Try downloading the driver from the Acer product support website and installing it
  2. For this particular laptop, the drivers can be found here: Product Support - Predator G9-793 | Acer United States
  3. Restart the PC so the changes take effect.
  4. Bluetooth should be up and running as it used to be.
  5. Uninstall and reinstall the same driver if the problem persists (I got it working on the 5th try)

Result:-

The "Bluetooth disappeared" issue is completely fixed and I am making this post to help others facing similar problems.

P.S. This problem might return as it did to me. Repeat the process mentioned above to fix it again.

[Edited the thread to add issue detail]