issue with Acer Predator Helios 300 built-in keyboard

Upendra_v
Upendra_v Member Posts: 1 Newbie

I'm experiencing issues with my laptop's built-in keyboard. Typing "s" results in "7s" and typing "H" or "h" causes the page to scroll down. Also, pressing the numbers "0", "3", and "9" produces unexpected characters like "e0", "u3", and "n9". Interestingly, these problems don't occur when using an external keyboard. I've tried various solutions such as disabling Num Lock, updating keyboard drivers, and even resetting Windows, but none have resolved the issue.