I bought an acer laptop but the one year free microsoft office missing

CarolePhelps
CarolePhelps Member Posts: 1 Newbie
edited July 20 in Windows 11

I bought an acer laptop on prime day and i thought it came with one year free microsoft office. i did not find anything in the literature provided in the box. does my purchase qualify

[Edited the thread to add issue detail]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,429 Trailblazer

    Hi @CarolePhelps Office is an application whose license must be purchased from Microsoft and is not included, this is a common practice in all brands of laptops or desktops, it is not just an Acer issue.

    What some computers can include is a trial version valid for 30 days, after that period you can buy the license or you have to uninstall Office.

    There may also be specific offers on some models with a 1-year or 6-month Oficce subscription like what you mentioned, but this type of offer must be reflected in the sales options of that equipment, do you know if it appeared?

    An alternative to paid Office are the LibreOffice versions.

    Microsoft allows the use of some applications in the cloud although they may contain some limitations:

    Microsoft 365 - Subscription for Productivity Apps | Microsoft 365

    Sincerely.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
    • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
    • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & (alezmvp)
  • billsey
    billsey ACE Posts: 34,672 Trailblazer

    Often though they provide a full year trial, rather than the default 90 days. Just use your Microsoft account to log into the computer and the free trial should be activated. After the year your MS365 license will have to be renewed.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.