Acer Swift go 14 could not make Facial Recognition available on my laptop

Amarender
Amarender Member Posts: 1 New User
edited July 2024 in Swift and Spin Series

Laptop Model: Acer Swift go 14

Windows 11 OS.

Tried every source available on internet but could not make Facial Recognition available on my laptop. Please help.

[Edited the thread to add model name to the title]

Answers

  • billsey
    billsey ACE Posts: 35,526 Trailblazer

    That is correct, the Windows Hello supported is the fingerprint reader. There is a special camera type needed for facial recognition and your laptop doesn't have one.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • HEMANTSONI
    HEMANTSONI Member Posts: 1 New User

    This is so frustrating, I bought it around Sept'24 and didn't configure Face recognition within Return window else would have returned this so called latest model with such outdated hardware which can't recognize facial. I take it as saving money by providing cheap product from Acer.

    Will never buy any Acer products.