Aspire A515-51 won't turn on - only blue light on random key

wallnet
wallnet Member Posts: 2 New User

Hi,

my Aspire A515-51 suddenly turned itself off while i was using it. After that moment only this strange thing happen:

If i try to turn it back on with the power button, no effect (no blue light on the led… nothing)

If i press a random key on the keyboard it the blue led turns on, the screen backlight turn on, the pc starts booting… but after a couple of seconds (i never go past the "acer" logo on the screen) it turns back off.

So far i have tried:

  • Pressing the battery reset button for many seconds, no change
  • removing the RAM, no change
  • Removing the ssd, no change
  • disconnecting the internal battery and the cmos, no change

Any idea on what could have happened?

Thank you in advance

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,833 Trailblazer

    This is a 2018 laptop and if the battery was never replaced it may have died after 6 years. Replace the battery and if the LEDs still won't turn on replace the power adapter as well.

  • wallnet
    wallnet Member Posts: 2 New User

    Thank you for the suggestions:

    I tried to replace the power adapter and nothing changed. I have no new battery to test it, but shouldn't it turn on if attached to the AC, even if the battery had died?

    If i unplug the battery and connect the power adapter nothing changes…

    Also i don't understand why it doesn't turn on with the power button but only with a random key on the keyboard