Formatted hard drive on my Nitro 5. Is there any way I can access the repair program?

PanchoGC52
PanchoGC52 Member Posts: 3 New User
edited July 2024 in Nitro Gaming

Hi, I have accidentally formatted the hard drive on my Nitro 5. When I auto repair it says it can't repair the PC. I've run CHKDSK from the command prompt and it says the volume is in use by another programme. I've run CHKDSK with the various switches to find that the drive can't be locked because the volume is read only, but when I run disk part it says that the attribute of the volume is NOT read only.

I don't have a rescue disk so is there any way I can access the repair program?

[Edited the thread to add model number to the title and add issue detail]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,699 Trailblazer

    If you formatted the boot drive of your Nitro laptop and you don't have a backup and you have valuable data on this drive, then the best way to recover all the data is to take your drive to a Data Recovery Technician that specializes in data recovery only and DO NOT recover it yourself with any software that is on the web, as you will damage the drive and your data. I speak from personal experience as I had a Data Recovery Technician recover 1.95GB of a 2TB external backup drive that had all my most valuable data on it and the mechanical drives platter was damaged he the technician recovered almost all of the data, but its even harder with the electronic of an SSD drive, so don't attempt to recover it yourself. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • PanchoGC52
    PanchoGC52 Member Posts: 3 New User

    Thanks for responding. All my data is backed up in the cloud so that's not an issue. As I don't have an install disk I need to find a way to access the recovery software so I can reinstall windows. It looks like there is a corrupted file somewhere. I've managed to install Ubuntu so hoping that will help me sort out the issue. Any suggestions most welcome.

  • Which country do you live in? In some countries, erecovery is often sold to consumers.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • PanchoGC52
    PanchoGC52 Member Posts: 3 New User

    I live in Australia

  • Try contacting Acer technical support in Australia to try to get erecovery media: https://www.acer.com/au-en/support/contact-acer/service-contact

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)