Aspire 7 A715-51G Touchpad not working

UmuTR42
UmuTR42 Member Posts: 12

Tinkerer

edited July 2024 in Aspire Laptops

I downloaded the touchpad drivers published on the Acer official page, but they still do not work. In the device manager, only the external mouse appears in the mouse section. (It works normally on other operating systems)
Also, the fingerprint on the touchpad works fine. What should I do?

[Edited the thread to add model number to the title]

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    When you press the CTRL+S keys on the MAIN tab in the bios, an option called TOUCHPAD appears?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Hello! Can you provide the exact model? Example: A715-71-5590. In the bios, is there an option called touchpad? On the keyboard there should be a key to disable the touchpad:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • UmuTR42
    UmuTR42 Member Posts: 12

    Tinkerer

    Hello @Commodore_1995# Yes, it doesn't work when I press that button either. Acer Aspire 7 A715-51G

    And it doesn't show up in bios. (It was running on my Linux operating system, so I guess it can't be corrupt)

  • UmuTR42
    UmuTR42 Member Posts: 12

    Tinkerer

    Does anyone know?

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓

    When you press the CTRL+S keys on the MAIN tab in the bios, an option called TOUCHPAD appears?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • UmuTR42
    UmuTR42 Member Posts: 12

    Tinkerer

    Thank u. its working now. It was registered as I2C, I turned it into PS2 and it worked. I think the drivers support PS2.