Nitro 515-56 can't charge via USB C - is it compatible?

I've given up with Acer Support. I keep checking everything they ask but they keep looping to ask me to check that the laptop is compatible.

If I have confidence that my Nitro can charge vis USB C then I'll continue to work at it.

Does anyone know if my model charges via USB C and if there's a minimum voltage/power/amps required?

Thank you

Details below:

MS Windows 11 System Information says:
- System model is Nitro 515-56
- System Name: LAPTOP-PMDDM6J8
Label on the back says :
- Model N20C1
- AN515-56-58H8

Drivers up to date

Thunderbolt controller says Thunderbolt 4
There is a Thunderbolt Lightning icon next to the USB C port

My other laptop and and Chromebook charge fine on both
- My 45W USB charger works (up to 15V 3A)
- 100W battery pack (up to 20V 5A)

Accepted answers

StevenGen

https://community.acer.com/en/discussion/708976/nitro-515-56-cant-charge-via-usb-c-is-it-compatible

I've got the same Nitro 5 AN515-56 laptop, here are all the specifications of the 1x right side USB-C/TBT4 port from the Acer service guide for the AN515-56 laptop. I've given you also the Swift SFX14-51G laptop that is charged with a USB-C/TBT4 port adapter only that I own also to compare the specs for that laptop with the USB-C/TBT4 charging port or the Nitro. I think that a USB-C 135W adapter will charge the Nitro AN515-56 laptop, please let me know if you attempt to geta USB-C adapter and charge this laptop and it works, as I've never tried it😀. Good luck and hope this helps you out.

Swift SFX14-51G laptop with a 100W Type C Brick 5V/3A_9V/3A_12V/3A_15V/3A_20V/5A charger:

Connects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports Thunderbolt™ 4 and displays.

Nitro 5 AN515-56 laptops TBT4/USB-C Right Side laptop port with a 135W 19.5V 1.7x5.5x11 charger

Connects to USB devices with a USB Type-C connector.
• Support USB 3.2 Gen 2 with transfer speeds up to 5 Gbps.
• Delivers up to 3A at 5V DC for USB charging.
• No support display out

AN515-56 right side TBT4 port, USB 3.2 port and HDMI 2.0 port

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

StevenGen

https://community.acer.com/en/discussion/comment/1285903#Comment_1285903

The 100W USB-C charger does not charge the Nitro AN515-56 laptop or operate it like the oem 135W barrel charger, I've tried my Swift SFX14-51G USB-C 100W 20v-5v charger described above and it does nothing, so try a more powerful USB-C charger of at least 130W😀.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

GAMING6698

your Nitro 5 AN515-56 can charge via the USB-C port, but you'll need a 100W+ PD charger that is compatible with the laptop's charging specifications.

All comments

Puraw

https://community.acer.com/en/discussion/708976/nitro-515-56-cant-charge-via-usb-c-is-it-compatible

3.2 Gen 2 (10 Gbps), Thunderbolt 4, Power Delivery (PD), DisplayPort

Yes, but you need a larger USB-C charger, 100-Watt like this one: https://store.acer.com/en-us/100w-adapter-kit-with-power-cord
This one for gaming rigs like yours: https://rog.asus.com/power-protection-gadgets/chargers-and-adapters/rog-100w-usb-c-adapter-model/
Both are available at Amazon.

StevenGen

https://community.acer.com/en/discussion/708976/nitro-515-56-cant-charge-via-usb-c-is-it-compatible

I've got the same Nitro 5 AN515-56 laptop, here are all the specifications of the 1x right side USB-C/TBT4 port from the Acer service guide for the AN515-56 laptop. I've given you also the Swift SFX14-51G laptop that is charged with a USB-C/TBT4 port adapter only that I own also to compare the specs for that laptop with the USB-C/TBT4 charging port or the Nitro. I think that a USB-C 135W adapter will charge the Nitro AN515-56 laptop, please let me know if you attempt to geta USB-C adapter and charge this laptop and it works, as I've never tried it😀. Good luck and hope this helps you out.

Swift SFX14-51G laptop with a 100W Type C Brick 5V/3A_9V/3A_12V/3A_15V/3A_20V/5A charger:

Connects to the provided USB Type-C power adapter and to USB devices with a USB Type-C connector. Supports Thunderbolt™ 4 and displays.

Nitro 5 AN515-56 laptops TBT4/USB-C Right Side laptop port with a 135W 19.5V 1.7x5.5x11 charger

Connects to USB devices with a USB Type-C connector.
• Support USB 3.2 Gen 2 with transfer speeds up to 5 Gbps.
• Delivers up to 3A at 5V DC for USB charging.
• No support display out

AN515-56 right side TBT4 port, USB 3.2 port and HDMI 2.0 port

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

WeeBit

https://community.acer.com/en/discussion/comment/1285898#Comment_1285898

Thank you - my battery pack already goes up to 100w - (20V & 5A as per your advice) - and the USB cable is rated to 100w also.
Mains power works fine via normal charger but I live on the road and need to run my laptop of a battery.

Puraw

https://community.acer.com/en/discussion/comment/1285903#Comment_1285903

I did not advise a 100-Watt Power bank or battery pack but the 100-Watt Asus ROG charger for gaming laptops, Power banks or a 45-Watt USB-C charger won't be able to charge your laptop and you should not run this gaming laptop on battery only, always have the power adapter or USB-C charger plugged it. 😉

StevenGen

https://community.acer.com/en/discussion/comment/1285903#Comment_1285903

The 100W USB-C charger does not charge the Nitro AN515-56 laptop or operate it like the oem 135W barrel charger, I've tried my Swift SFX14-51G USB-C 100W 20v-5v charger described above and it does nothing, so try a more powerful USB-C charger of at least 130W😀.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Puraw

Try the 100-Watt Asus ROG charger for your Nitro 515-56 not the regular Acer charger used for the Swift X. 😀

GAMING6698

your Nitro 5 AN515-56 can charge via the USB-C port, but you'll need a 100W+ PD charger that is compatible with the laptop's charging specifications.

WeeBit

Thank you for all the advice. I live on the road and really need to run the charging via my vehicle's batteries.
The 100w battery pack isn't as high as the 135w mains charger but I was hoping it would contribute to longer running or even just when the laptop is off (just like my chromebook that takes whatever it's given).
I'll rig up or find a big enough charging circuit to run off my 12v RV batteries, I'll just need to up the voltage as well.

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