Helios Neo 16 Laptop iGPU displaying artifacts / glitches when updating iGPU driver, faulty laptop?

WesteLaptop34
WesteLaptop34 Member Posts: 2 New User
edited July 12 in Predator Laptops

I tried to update my Intel iGPU driver on my Helios Neo 16 as I am unable to use it for hardware decoding for a browser due to odd behavior such as flashing when on YouTube when using the stock supplied driver.

I have tried multiple driver versions for the intel UHD graphics but I get the following problems shown in the gif below, I am able to roll back the drivers to the manufacturer supplied which seems to stop the graphical hitching, but this driver isn't perfect as I can still experience odd colour when using the laptop screen.

I am unsure if this is a fault with the iGPU and the laptop needs to be RMA'd?

[Edited the thread to add model name to the title]

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