No More Wifi on a Nitro 5 AN515-53-53. cannot find it on the lower toolbar,

nitro5canada11
nitro5canada11 Member Posts: 1 New User
edited July 2024 in Nitro Gaming

Good morning! My son has a Nitro 5 AN515-53-53 the snid is XXXXXXXXXX one morning he complained that his wifi option completely disappeared, and it has. We cannot find it on the lower toolbar, cannot find it in the system or network settings. Just totally gone.
I tried reinstalling the Intel driver, but still the wifi options are not even showing up.
There is no update available and I cannot check as it won't connect online. I cannot even find any wifi option to connect to a hotspot. Thank you

[Edited the thread to hide sensitive content]

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,845 Trailblazer

    Hi @nitro5canada11 delete, for security, the device ID.
    Is Windows 10 the installed operating system?
    Does the Wi-Fi device appear in device manager?

    All the best.

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