my Laptop is not turning on after playing a game on Helios neo16. It turned off & I couldn’t turn On

RamziXIX10
RamziXIX10 Member Posts: 1 New User
edited July 8 in Predator Laptops

hello

I was a playing a game on my laptop Helios neo 16 that I bought 1 month ago and the screen froze and the laptop turned off and I couldn’t turn it on whenever I try they take me into the blue screen that the laptop is having a troubleshooting problem, and he can’t fix

After that they ask if I want advanced options or turn it off

can someone help please?

[Edited the thread to add model number to the title and add issue detail]

Answers