"fingertouch not compatibel with Windows Hello" issue after installation of windows365

kjaerbolling
kjaerbolling Member Posts: 2 New User
edited June 27 in TravelMate and Extensa

It worked well, but now i get the message: "fingertouch not compatibel with Windows Hello" after I installed Windows365.

[Edited the thread to add issue detail to the title]

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Windows 365 shouldn't affect the fingerprint sensor. open Device Manager and look at the Biometric devices section and maybe take a screen shot with that expanded.

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