XB273K turning on for a few seconds then turning off?

Redliw
Redliw Member Posts: 1 New User

My XB273k when I plug it in will turn on for around 5 seconds, get noticed by my computer that it has been connected (does not show anything on the screen) and then turn off. I see the blue light for the 5 seconds, then it powers off. I have tried resetting it with holding the power button for 30 seconds and plugging it straight into the wall, but nothing seems to be fixing it. I was wondering if anyone else has had this problem or if there is a solution. Thank you!

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    It sounds like it's failing the initial self test… Any chance you are still in warranty?

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